PRIVACY POLICY

SAN Advisory Solutions (“SAN Advisory Solutions”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit or use our website.

By using this website, you agree to the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect personal information that you voluntarily provide when you interact with our website, including when you:

  • Complete a contact or enquiry form

  • Request information about our services

  • Contact us by email or telephone

  • Subscribe to communications or updates

  • Submit information through any other form on our website

This information may include your name, email address, telephone number, company name and any other information you choose to provide.

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages visited and general website usage information.

2. HOW WE USE YOUR INFORMATION

We may use your personal information to:

  • Respond to enquiries and requests

  • Provide information about our services

  • Communicate with you regarding our services

  • Provide and improve our website

  • Understand how visitors use our website

  • Maintain website security

  • Comply with applicable legal and regulatory requirements

We will only use your personal information for purposes that are compatible with the reason for which it was collected or where otherwise permitted by applicable law.

3. COOKIES

Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors interact with our website.

Cookies are small text files stored on your device when you visit a website. They may help us understand website traffic, remember preferences and improve website functionality.

You can adjust your browser settings to refuse or delete cookies. Please note that disabling cookies may affect certain website functionality.

4. THIRD-PARTY SERVICES

We may use third-party service providers to support the operation, security, analytics or functionality of our website.

These providers may process certain information on our behalf and are required to handle information in accordance with applicable privacy and data protection requirements.

Our website may also contain links to third-party websites. We are not responsible for the privacy practices, content or security of external websites. We encourage you to review the privacy policies of any third-party websites you visit.

5. PROTECTION OF PERSONAL INFORMATION

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, disclosure, alteration or destruction.

However, no method of transmitting information over the internet or storing information electronically is completely secure. We therefore cannot guarantee the absolute security of information transmitted to or through our website.

6. DISCLOSURE OF INFORMATION

We will not sell, rent or trade your personal information.

We may disclose personal information to trusted service providers where this is necessary to operate our website or provide services to you.

We may also disclose information where required or permitted by law, including where necessary to comply with legal obligations, protect our rights or prevent fraud or other unlawful activity.

7. RETENTION OF PERSONAL INFORMATION

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, unless a longer retention period is required or permitted by law.

The appropriate retention period may depend on the nature of the information and our legal, regulatory and business requirements.

8. YOUR RIGHTS

In accordance with applicable South African privacy and data protection laws, including the Protection of Personal Information Act 4 of 2013 (POPIA), you may have the right to:

  • Request access to personal information we hold about you

  • Request correction or updating of inaccurate or incomplete information

  • Request deletion of personal information where legally permitted

  • Object to certain processing of your personal information

  • Withdraw consent where processing is based on consent

  • Lodge a complaint regarding the processing of your personal information

Requests relating to your personal information can be made using the contact details provided below.

9. DIRECT MARKETING

Where required by applicable law, we will obtain your consent before sending direct electronic marketing communications to you.

You may unsubscribe from marketing communications at any time by contacting us or using the unsubscribe option provided in the communication.

10. CHILDREN’S PRIVACY

Our website is not directed at children and we do not knowingly collect personal information from children through our website.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our business, website, legal requirements or privacy practices.

Any updated version will be published on this page with the revised effective date.

12. CONTACT US

If you have any questions about this Privacy Policy or how we handle your personal information, please contact SAN Advisory Solutions through the contact details provided on our website.

SAN Advisory Solutions

Website: https://san-group.co.za/

For privacy-related requests, please include sufficient information to allow us to identify you and respond to your request.

13. GOVERNING LAW

This Privacy Policy is governed by the laws of the Republic of South Africa, including the Protection of Personal Information Act 4 of 2013 (POPIA), where applicable.